Shipping & Delivery Information

At BBstoreX, we are committed to providing a smooth and efficient shopping experience. Below is everything you need to know about our shipping and delivery process.

Processing & Dispatch Times

We aim to process and dispatch all orders within 1 to 3 working days. Once dispatched, delivery typically takes 3 to 5 working days. However, in rare cases, delivery may take up to 5 working days depending on courier delays or external factors.

Delivery Partners

We partner with Evri and Royal Mail, ensuring reliable and timely deliveries to your doorstep.

Order Tracking & Notifications

• As soon as your order has been processed and dispatched, you will receive an automated email containing your estimated delivery date and tracking details.
• You can track your order anytime through your profile on our website.
• Our website features a built-in tracking system, allowing you to monitor your parcel’s journey in real time.

If there are any unexpected delays, we will keep you informed promptly.

Customer Support

If you have any questions or concerns regarding your order, our dedicated customer support team is here to help. We offer online chat support, available Monday to Friday, 9 AM to 5 PM. Simply find the message icon on the Help page or Home page to chat with us.

We appreciate your trust in BBstoreX and look forward to serving you!